I get asked this question more than almost any other when I’m out on the road “yes but is that what you’ve done at Microsoft?” when I chat about some feature of Exchange or other. So I’m always pleased when we publish one of our own internal case study deployments for you to have a look at. We’re used as a benchmark by lots of large customers who want to see how our architecture scales and how what we’ve done can be modified to fit their infrastructure.
So Microsoft IT have released this white paper on IT Showcase detailing how we’ve deployed our Unified messaging and fax solution on Exchange 2007
Using Exchange Server 2007 for Unified Messaging and Fax
Integrating a users communication tools can help streamline a person’s daily work process and relieve minor stress. This technical white paper describes how Microsoft IT provides users the next generation of Unified Messaging functionality for anytime, anywhere e-mail and voice mail access through VoIP and UM technologies in Exchange Server 2007. The content details Microsoft IT’s technical implementation and deployment strategy for Exchange 2007 Unified Messaging features in the its enterprise messaging environment of over 120,000 mailboxes.
It’s the little things that the Exchange team have thought of that make the biggest difference – especially in a global organisation. The switching of the auto attendant accent impresses me the most. If I put in an extension number and the timezone for that extension is set to Australia, the Auto attendant switches from the US accent to the Australian accent: if I put in an extension that maps to a UK locale, then I get the clipped British tones of the local auto attendant.
Simple but really effective…