The Economist has posted an interesting video. It argues the case for, and against the Internet making Journalism better or worse..
I’m in the ‘for’ camp.
I think the Internet brings much greater interaction with brands. It forces brands to be more transparent and amplifies mess ups and exposes inaccuracies.
However, it has unleashed a new wave of cyber bullies who have the power to say what they want to about a brand. Trip advisor hotels are subjected to awful attacks by consumers with power. Everyone with a blog can publish rants about others if they choose. Openness and transparency can be replaced by vitriol and spite.
What do you think? Has the Internet made journalism better? Or is the propagation of rumours, half-truths and gossip destroying the validity of news?
Eileen is a social business strategist, ZDNet columnist and author of Working The Crowd: Social Media Marketing for Business. Contact her to find out how she can help your business extend its reach.