Oops – They really shouldn’t have sent that mail!

Well it’s the holiday season, office parties are well under way, and certain people may have overindulged in a little drop too much of the hard stuff, and they just may have gone back to the office and just maybe, may have sent an email that they’ve instantly regretted.  To the whole company.  That rambles a bit. And may just be misconstrued…. Get the picture? 
It’s that AARGH! moment, and you realise straight away that you’ve made a horrible mistake.

Well today, I received an email marked URGENT, followed by a desperate phone call to my desk phone, folowed by a totally desperate phone call to one of my colleagues’ mobile phones when we were out on our Christmas lunch today (my mobile phone was on silent and I hadn’t picked up the call). 

Patrick, wanted to know (really urgently) if there was a tool that let him delete an email message via subject and sender across the whole information store.  He needed this now, right now, as a totally inappropriate mail had been sent out to company employees. Oh heck..

Well, Help is at hand with Exmerge… Exmerge is on the Exchange CD\support folder.  Also, the Recover Mailbox Data tool has replaced Exmerge in the majority of cases after SP1 though.  Here’s how it works..

1. Select the mailbox from the store restored into recovery storage group through Exchange System Manager. (Users can be bulk-selected or single-selected for recovery, although only from one mailbox store at a time).
2. Select Recover Mailbox Data, and then click Next.
3. Verify the destination for the data, and then click Next.
Note: The Recover Mailbox Data Wizard inspects the msExchOrigMDB attribute on the store within the recovery storage group to determine the domain name of the original database that we merge the data back into.
4. Decide if the data should be merged or copied.
Select Merge Data to:
   • Merge data back into its corresponding folders.
   • Recover data to mailboxes after a dial-tone mailbox store recovery.
Select Copy Data to:
   • Copy all data (the entire mailbox hierarchy) into a folder in the user’s mailbox. This folder name is localized and is located in the root of the user’s Inbox. 
   • Recover a message or messages to an individual mailbox without impacting existing messages in the mailbox.
5. After this, you can choose to schedule the actual copy or merge process (much like Move Mailbox can be scheduled in Exchange 2003). If any corrupted items are encountered during the merge, they are logged into the detailed log and the merge continues uninterrupted. There is no way to set a maximum number of corrupted items like there is with mailbox moves.

Hopefully Patrick managed to save the day – he never called me back so he’s either still in the server room panicking, or he’s in the pub drowning his sorrows…🙂

Have a look at the mailbox recover data feature here