Daily Archives: October 31, 2005

So what does “out of free support mean”

I’ve been answering a lot of questions recently about the fact that free support for Exchange 5.5 ends on December 31st.  Probably brought on by the fact that I blogged about our Exchange unplugged tour last week, and set a few thought processes in motion.  There seems to be a lot of different thoughts about what this means.  A couple of years ago we introduced a support roadmap for all of our products called the Software Support Lifecycle which enabled you to plan your upgrades and refreshes.  When a product is released i.e. Exchange 5.5, then that product remains under full support for a period of 5 years from the date of product release (or 2 years after the date of release of the 2nd successor product, whichever is longer).  Essentially, most products will receive at least 10 years of online self-help support.  Details about this support lifecycle plan and product support information can be found here.

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Blogcast: Moving User mailboxes

Part 13 of this blogcast series which runs through how to upgrade your Exchange Organisation from Exchange 5.5 to 2003 shows you how to move mailboxes.  This blogcast runs for 2 minutes and 38 seconds.  This blogcast talks about moving mailboxes from theExchange 5.5 server so hat the server can be decommissioned.  The Exchange task wizard is used to transfer the full content from one server to the other.  View the blogcast here

Other blogcasts in this series:

1: Reviewing the Exchange Organistion

2:Creating the trust 

3: Assigning appropriate rights

4:Exploring Deployment tools and checklists

5:Preparing Active Directory

6: Using the Active Directory Migration Tool

7: Configuring the Active Directory Connector

8: Checking the Migrated User accounts

9: Creating a connection agreement

10: Verifying synchronisation

11: Starting to Install Exchange 2003

12: Using the Public Folder migration tool